Insurance Claims Services

For decades, insurance companies have dealt with countless cases of insurance fraud which have cost the industry many millions of dollars. Since 1981, we have worked closely with insurance companies to minimize the incidences of fraud nationwide…©

One thing is for sure: there will always be claims related to workers’ compensation, liability, automotive accidents, disability, property and casualty. Secondly, we can also be certain that just as there are claims, there are also fraudulent ones that cost the industry millions.

Since our inception in 1981, MiamiDetectives.com has worked tirelessly with insurance companies to minimize the financial damage caused by insurance fraud across all of the areas mentioned above. It’s a job that we take pride in and will continue to do so for many years!

How we help insurance companies
We provide a wide range of services to help insurance companies minimize the damage caused by fraudulent claims. Our services to the insurance industry include:

• Surveillance (both manned and unmanned);
• Examinations Under Oath (EUO) – also referred to as sworn statements taken from the insured;
• Witness interviews;
• Investigative research;
• Witness and persons of interest location to properly investigate a claim or defend a lawsuit;
• Location of assets;
• Collaboration with the insurance company’s legal counsel on insurance defense cases; and
• Specialized services.

We also assist insurance companies’ SIU units (Special Investigations Units) with the preparation of case information on fraudulent claims that need to be referred to the state for review and action.

We provide our insurance clients with increased accessibility
No matter what the hour, our insurance clients have access to us 24/7 via our web-based case management program. This system allows our insurance clients to conduct all of their transactions with our company online, anywhere, anytime.

In addition, our insurance clients can also use this completely secure system to:

• Assign cases online and keep track of their progress;
• View reports, videos and photos online relating to their cases;
• Download these reports, videos and photos to their computers;
• Allow their attorneys and other authorized third parties access to the work product on the case; and
• Benefit from reports produced by the system which allows the client to evaluate results, performance, trends, expenses, etc.

Highest quality service combined with elite investigative expertise in the insurance industry
All of our insurance clients enjoy the benefits that come from working with a company that prides itself on the strictest quality control and elite investigative expertise in the insurance industry.

Our investigators are electronically monitored while conducting surveillance assignments and are required to follow a series of steps to validate their continued presence at their surveillance site, even when there is no activity to record. Our proprietary quality control program is designed to monitor certain performance parameters on a daily basis and to alert managers when performance deficiencies are noted, so they can investigate further and take corrective action.

Our principals and investigators in the Elite Investigations Unit (EIU) include many former law enforcement officers and private sector investigators who specialize in investigations specific to the insurance industry. These investigators are thoroughly familiar with proven investigative methods, the ethics required to represent insurance clients, and they possess a keen understanding of the issues that are important to a case.

Benefit from our track record in the insurance industry!
The results obtained by our surveillance and investigative divisions have saved, and continue to save insurance companies substantial amounts of money in reduced settlements offered on questionable, exaggerated or fraudulent claims.

To discover how our team can work with yours to minimize the devastating impact of fraudulent claims, please call us at 1-800-491-4232 or (305) 634-5555. Work with us, and benefit from our immense experience!